Naturally I decided to test a bit more and put the Office 2008 Identities back into the Prevent section which caused issues again with attachments after I restarted Entourage. The problem now though is that I removed the Office 2008 Identities again and can't get the attachments to work still with text in the search box. Not sure yet why earlier this worked and not it isn't. I have tried Rebuild the Entourage Spotlight index but still no luck.

Oh well serves me right for claiming 1 victory earlier.

On 10/23/09 10:32 AM, in article 59b7b6fa.15@webcrossing.caR9absDaxw,
"unidesk_ch@officeformac.com" wrote:

Quote:

I get the pinwheel of death (beach ball) anytime I have text in the Search box
then selecting and attaching the file.

I've seen that behavior in Snow Leopard using a script that inserts text.

--
Diane

Actually, the problem all of us are having doesn't have anything to do with Entourage. Its not an Office issue at all. It appears to have something to do with Snow Leopard and Exchange.

I have two clients who are also experiencing this issue. Both are using Exchange, both are using Snow Leopard. But only one is using Entourage (2008, fully updated of course). The other is using Apple Mail, and actually doesn't have Office at all...she uses iWork '09. The client not using Entourage has this issue chronically, and yet, when she attaches files to emails from her personal IMAP acct, no beachballs at all.

I'm experimenting now with my Entourage using customer, because I think the problem is Spotlight related somehow. In the privacy pane of Spotlight's preferences, I've added her entire hard drive to the exclude list. Of course, this means that she can't search her HD anymore. But she's OK with that for a few days if it means getting to the bottom of the problem. So I'll know in the next 24-48 hours of the problem is actually Spotlight related or not.

Of course, if it is Spotlight related, that's nice to know, but it creates a different problem because neither client is willing to do without Spotlight endlessly. So I don't know what will happen there. But for everyone here looking at Office as being the issue, it isn't. Its more global than that.

-oyster

I find that Entourage crashes when I use "Search For" in finders sidebar. If I actually navigate to a file it is fine.

On 10/31/09 9:37 AM, in article 59b7b6fa.22@webcrossing.caR9absDaxw,
"boojiboy1000@officeformac.com" wrote:

Quote:

I find that Entourage crashes when I use "Search For" in finders sidebar. If I
actually navigate to a file it is fine.

It's time to start your own thread so we have YOUR info and details.

What type of account? (POP, IMAP, Exchange)
What version of Entourage and update applied.
What version of the OS?

There is a known problem using Spotlight in Snow Leopard. We'll have to wait
for Apple to fix it.

--
Diane

On Oct 16, 7:14 am, Simone- wrote:

Quote:

On Oct 7, 7:58 pm, michael....@officeformac.com wrote:

Clearing duplicate fonts did not resolve the issue for me. I have the same problem; primarily with office document attachments. It started when I installed Snow Leopard. Re-installing Office 2008 did not resolve the issue..

I'm having the same problem with Entourage. It keeps crashing when I
attach files. Anybody solved the problem?

I have the same problem, reinstalled Office and it worked for a while
and now stopped. This is a total pain. Any other solutions? I don't
have any duplicate fonts.

When multiple users start adding onto a question (thread), it gets very
confusing. Just because it's the same topic, each user needs to have their
own thread. So please, don't add on, start your own thread and give your
details.

When asking a question please include info on your computer and which
version of OS X, as certain answers will vary between different Macs and
operating systems. Including RAM helps when there are performance issues.

We also need to know what version of Office and/or Entourage you are using
including any updates. For Office 2008 users it's under the About menu. It
give the version for the application. More info:

Verify 12.2.1 update


Or


--
Diane Ross, Microsoft Mac MVP
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