jayb@officeformac.com wrote:
Quote:
yes he has done this at home
If one account works but another account doesn't then the problem has to
be one of the following:
1. The accounts are on different servers (the first is Exchange Server
2007 but the second is not).
2. The settings are wrong in Entourage on the second account. This could
be a simple typo or accidental space in the wrong place.
3. Your IS guy is wrong and the first account is really connecting via
WebDAV and not the Web Services Edition of Entourage. (Have your IS guy
go to Tools --> Out of Office and verify he has the extended oof dialog
and not the simple oof dialog.)
4. You've re-installed Office 2008 but have not re-applied the EWS
update taking the version number to 13.0.0.
Have your IS guy take screenshots of his working account settings so
that you can duplicate them yourself.
Do you know how to access your account using Outlook Web Access (OWA)?
Is the interface new to you or does it look the same as always? Exchange
Server 2007 will allow you to go to Options --> About and verify your
server version. What do you see there?
--
bill
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